FAQ
A direct look at how we work and what to expect.
What makes PresencePulse Institute different?
Editorial thinking first, drills second. We prioritize message hierarchy, then layer delivery practice. No theatrical tricks—only reliable habits.
Do you offer refunds?
Yes. For on-demand courses, you can request a refund within 7 days if less than 20% is completed. Cohorts and 1:1 coaching follow contract terms shared upfront.
How are cohorts scheduled?
Cohorts run quarterly with small groups to preserve feedback quality. See Catalog for dates and seat availability.
Do you coach for virtual presentations?
Yes. We coach webcam framing, pacing for screen, and interaction without slides overload. See our Virtual category.
Can my team get a private workshop?
We run custom workshops for product, GTM, and leadership teams. Start the conversation on the Contact page.
Is there a placement test?
We provide a brief diagnostic to identify strengths and gaps across story, voice, cadence, and Q&A. It helps you choose the right starting level.
How much time should I dedicate weekly?
Most learners see progress with 2–3 hours per week: 30 minutes of drills, 60 minutes of writing, and 30 minutes of timed reps.
Do you prepare speakers for media interviews?
Yes. We cover message control, concise soundbites, and bridge techniques. Check the Media category in the Catalog.
Can I combine 1:1 coaching with a cohort?
Absolutely. Many learners join a cohort for structure and book several 1:1 sessions for a specific keynote or board update.